The Neptune Support Team was created to provide our clients with an entirely new dimension in support service. We do realize that no two clients have the same support needs. That is why we offer our clients a choice of three-support programs - Platinum, Premium & Standard. We will work with you to determine the level of support that best suits your business needs. Our banking customers can rely on a 24 hours a day technical support for swift response to issues through facilities like helpdesks and online support. Our helpdesk support use leading edge web technology to ease the logging and tracking of all your support requests.

We provide 24/7-support to our clients as we value the fact that support is critical to the successful business operations of our customer. Our customer's success is our success.

We have support centres in Nigeria, Kenya, Uganda and Togo for the African Continent and a central support centre in the UK for Europe. As Neptune acquires customers in other geographies we will open support centres (as appropriate) to meet the local needs of our customers.

For email support or to request your support "log in" details contact: support@neptunesoftwareplc.com

For customer support log in, click here